Effective Date: 2 September 2026

A. English Privacy Notice

1. Purpose of this Notice

KeyMathz Enterprise respects your privacy and handles personal data in accordance with the Personal Data Protection Act 2010 [Act 709], as amended, and applicable regulations, standards, guidelines and directions issued by the Personal Data Protection Commissioner.

2. Who is responsible for your personal data?

KeyMathz Enterprise is the data controller responsible for personal data processed through keymathz.com and related KeyMathz services.

• Address: No. 25, Lorong Iswara, Jalan Sabak Bernam, Simpang Empat, 36400 Hutan Melintang, Perak, Malaysia.
• Email: Support@keymathz.com
• Telephone: +60 16-295 3531

3. Personal Data We May Collect

• Name and contact details such as email address, telephone number and address.
• Account and login information needed to provide access to courses or services.
• Student, parent or guardian information provided for educational services.
• Order, purchase and transaction information.
• Payment-related information required to confirm a transaction; payment-card credentials may be handled directly by the payment service provider rather than stored by KeyMathz.
• Communications, enquiries, feedback and support requests.
• Technical information such as IP address, browser/device information and website interaction information where collected by the website or enabled third-party tools.
• Information you voluntarily provide when participating in forums, forms, surveys or other website features.

4. Purposes of Processing

• Create and manage customer or student accounts.
• Provide courses, online lessons, digital materials and other purchased services.
• Process orders, payments, refunds and customer-support requests.
• Communicate with customers about purchases, classes, service issues and important account information.
• Improve website functionality, educational resources and customer experience.
• Maintain security, prevent fraud and investigate misuse.
• Comply with legal, regulatory, accounting and record-keeping requirements.
• Send marketing or promotional communications where permitted and where the required consent or lawful basis applies.

5. Notice and Choice

We will provide appropriate information about the purposes for which personal data is collected, used and disclosed. Where consent is required, KeyMathz will seek consent through an appropriate mechanism. You may withdraw consent for optional processing such as marketing, subject to legal or contractual consequences that may apply.

6. Disclosure to Third Parties

Personal data may be disclosed to service providers where reasonably necessary to operate KeyMathz, including payment processors, hosting providers, email providers, learning-platform providers, technical support providers, analytics providers and professional advisers. We may also disclose information where required or authorised by law, court order or a competent authority.

7. Cross-Border Transfers

Some service providers may process or store personal data outside Malaysia. Where personal data is transferred outside Malaysia, KeyMathz will take steps required by applicable Malaysian data-protection law, including the applicable requirements under section 129 of Act 709 and relevant Commissioner guidance.

8. Security

KeyMathz will take practical and appropriate security measures to protect personal data against loss, misuse, unauthorised access, modification or disclosure. Access to personal data will be limited to persons and service providers who reasonably need it for authorised purposes.

9. Retention

Personal data will be retained only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, dispute-resolution, security and record-keeping requirements. When retention is no longer necessary, information will be securely deleted, destroyed or anonymised where appropriate.

10. Data Accuracy

We encourage customers to provide accurate, complete and up-to-date information and to inform us of changes where necessary.

11. Access and Correction

Subject to applicable law and reasonable verification requirements, you may request access to personal data held by KeyMathz and request correction of inaccurate, incomplete or outdated information. Requests should be sent to Support@keymathz.com.

12. Marketing

You may opt out of optional marketing communications by using the unsubscribe mechanism provided or by contacting us. Transactional, security or service-related communications may still be sent when necessary.

13. Cookies and Similar Technologies

KeyMathz may use cookies and similar technologies to support login sessions, website functionality, security and, where enabled, analytics or performance measurement. You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

14. Children and Students

KeyMathz provides educational services that may be used by school-age students. Parents or legal guardians should supervise minors’ use of the website and should provide any consent required for account creation, purchases or processing of personal data. KeyMathz will not knowingly use a student’s personal data for unrelated purposes without an appropriate legal basis.

15. Data Breach

Where a personal-data breach occurs, KeyMathz will assess and respond to it in accordance with applicable Malaysian data-protection requirements, including the applicable data-breach notification obligations and timelines.

16. Complaints and Privacy Requests

For a privacy request, complaint or question, contact Support@keymathz.com. Please provide sufficient information for us to identify the relevant account or transaction. We may request reasonable proof of identity before processing an access or correction request.

17. Changes to this Notice

We may update this Notice to reflect changes in law, technology, services or business practices. The latest version will be published on the website with its effective date.

18. Governing Law

This Notice is governed by the laws of Malaysia.

B. Privacy Notice — Bahasa Malaysia

NOTIS PERLINDUNGAN DATA PERIBADI

KeyMathz Enterprise menghormati privasi anda dan mengendalikan data peribadi mengikut Akta Perlindungan Data Peribadi 2010 [Akta 709], sebagaimana dipinda, serta peraturan, piawaian, garis panduan dan arahan yang terpakai.

Maklumat Perniagaan

• Nama: KeyMathz Enterprise
• Alamat: No. 25, Lorong Iswara, Jalan Sabak Bernam, Simpang Empat, 36400 Hutan Melintang, Perak, Malaysia.
• E-mel: Support@keymathz.com
• Telefon: +60 16-295 3531

Data Peribadi yang Mungkin Dikumpulkan

• Nama, alamat e-mel, nombor telefon dan maklumat hubungan.
• Maklumat akaun dan log masuk.
• Maklumat pelajar, ibu bapa atau penjaga yang diberikan bagi tujuan perkhidmatan pendidikan.
• Maklumat pesanan, pembelian dan transaksi.
• Maklumat berkaitan pembayaran yang diperlukan untuk mengesahkan transaksi.
• Pertanyaan, komunikasi, maklum balas dan permintaan sokongan.
• Maklumat teknikal seperti alamat IP, pelayar/peranti dan interaksi laman web, jika dikumpulkan.
• Maklumat lain yang diberikan secara sukarela melalui borang, forum, tinjauan atau ciri laman web.

Tujuan Pemprosesan

• Menyediakan dan mengurus akaun serta akses kursus.
• Menyediakan kursus, kelas dalam talian dan bahan pembelajaran digital.
• Memproses pesanan, bayaran, bayaran balik dan sokongan pelanggan.
• Berkomunikasi mengenai pembelian, kelas, akaun dan perkhidmatan.
• Meningkatkan keselamatan, fungsi laman web dan pengalaman pengguna.
• Memenuhi kewajipan undang-undang, perakaunan dan penyimpanan rekod.
• Menghantar komunikasi pemasaran jika dibenarkan dan jika persetujuan yang diperlukan telah diperoleh.

Penzahiran, Keselamatan, Penyimpanan dan Akses

Data peribadi boleh dizahirkan kepada penyedia perkhidmatan yang diperlukan untuk operasi KeyMathz, termasuk penyedia pembayaran, hosting, e-mel, platform pembelajaran, sokongan teknikal dan analitik, atau apabila dikehendaki atau dibenarkan oleh undang-undang. KeyMathz akan mengambil langkah keselamatan yang munasabah dan menyimpan data hanya selama yang diperlukan. Tertakluk kepada undang-undang dan pengesahan yang munasabah, anda boleh meminta akses dan pembetulan data peribadi anda dengan menghubungi Support@keymathz.com.

Pemindahan Rentas Sempadan

Jika data peribadi diproses atau disimpan di luar Malaysia oleh penyedia perkhidmatan, KeyMathz akan mematuhi keperluan undang-undang Malaysia yang terpakai bagi pemindahan data peribadi rentas sempadan.

Pertanyaan dan Aduan

Untuk pertanyaan, permintaan privasi atau aduan, sila hubungi Support@keymathz.com atau +60 16-295 3531.