Effective Date: 2 September 2026

1. About these Terms

These Terms & Conditions govern access to and use of the KeyMathz website and the purchase or use of KeyMathz courses, online educational services, digital learning materials, downloadable resources and any other goods or services offered through the website.

By accessing the website, creating an account, placing an order or purchasing a service, you agree to these Terms. If you do not agree, please do not use the website or purchase our services.

2. Business Information

• Business name: KeyMathz Enterprise
• Registration number: SA0621440-H
• Address: No. 25, Lorong Iswara, Jalan Sabak Bernam, Simpang Empat, 36400 Hutan Melintang, Perak, Malaysia.
• Telephone: +60 16-295 3531
• Email: Support@keymathz.com

3. Nature of KeyMathz Services

KeyMathz provides educational products and services through its website, which may include online mathematics courses, online tuition or lessons, educational notes, worksheets, examination materials, e-books, PDFs, downloadable resources, learning subscriptions, forums and related educational content.

The exact features, duration, access period, price and delivery method for each product or service will be stated on the relevant product, course, booking or checkout page.

4. Eligibility and Accounts

Users must provide accurate and complete information when creating an account or placing an order. Users are responsible for keeping their login credentials confidential and for activities carried out through their account.

Where a student is a minor, a parent or legal guardian should supervise the student’s use of the website and purchases and should provide any consent required for the transaction or processing of personal data.

5. Course and Service Access

• Access is provided according to the product or service description shown at the time of purchase.
• A course or digital resource may be made available through a user account, email, download link or another stated delivery method.
• Access periods, where applicable, will be stated on the relevant product or course page.
• KeyMathz may update course content, lesson materials or website features where reasonably necessary, provided that such changes do not unlawfully deprive a consumer of a purchased service.

6. Digital Products and Educational Materials

Digital products may include PDFs, e-books, worksheets, notes, examination materials and other downloadable or viewable resources. Unless expressly permitted by KeyMathz, purchased materials are licensed for the purchaser’s personal educational use and may not be reproduced, resold, redistributed, uploaded to public platforms or commercially exploited.

7. Prices, Taxes and Payment

Prices and applicable charges will be displayed before the customer confirms an order. Any applicable taxes, delivery charges or other compulsory charges will be disclosed before payment. Payment methods accepted by KeyMathz will be shown at checkout.

KeyMathz may use third-party payment service providers. Payment details may be processed by those providers in accordance with their own terms and privacy notices. KeyMathz does not request customers to disclose payment-card passwords or one-time authentication codes by email, WhatsApp or other informal channels.

8. Order Confirmation and Correction of Errors

Before an order is finally confirmed, customers should review the selected product or service, quantity, price, customer details and other order information. Where the website provides an edit or correction function, customers should use it to correct errors before confirmation.

After an order is placed, KeyMathz will provide an acknowledgement or confirmation through the available electronic channel, subject to successful payment and system availability.

9. Service Delivery

KeyMathz does not normally use physical courier delivery for online courses and digital learning materials. Digital and online services are delivered electronically according to the Service Delivery Policy. Any physical product, if offered in the future, will have its applicable delivery method, charges and estimated delivery time stated before purchase.

10. Cancellation and Refunds

Cancellation and refund requests are governed by the Cancellation Policy and Return & Refund Policy. Nothing in those policies or these Terms excludes, restricts or waives any consumer right or remedy that cannot lawfully be excluded under Malaysian law.

11. Intellectual Property

All KeyMathz website content, course materials, notes, worksheets, videos, graphics, logos, designs, question banks and other educational resources are owned by KeyMathz Enterprise or its licensors unless otherwise stated. No ownership of intellectual property is transferred to a customer merely because a product or course is purchased.

12. Prohibited Use

• Do not copy, reproduce, sell, rent, sublicense or redistribute KeyMathz materials without written permission.
• Do not share account credentials or paid access with persons who have not purchased or been authorised to use the service.
• Do not interfere with website security or functionality.
• Do not upload malicious, unlawful, infringing or harmful content.
• Do not use the website for fraudulent or unlawful activities.

13. Third-Party Services and Links

The website may use or link to third-party services such as payment gateways, video-conferencing platforms, hosting providers, analytics services or social-media services. KeyMathz is not responsible for the independent policies or availability of third-party services, but this does not limit any rights or remedies available to consumers under applicable law.

14. Educational Disclaimer

KeyMathz provides educational content and learning support. Results such as examination grades, academic improvement or achievement depend on many factors and cannot be guaranteed unless an express guarantee is specifically stated in the relevant service description.

15. Website Availability

KeyMathz will take reasonable steps to maintain the website and purchased services. Temporary interruptions may occur because of maintenance, internet failures, third-party services, security incidents or circumstances beyond reasonable control. KeyMathz will take reasonable steps to restore affected services.

16. Consumer Rights and Fair Contract Terms

These Terms are intended to operate consistently with Malaysian consumer-protection law. Nothing in these Terms is intended to create an unfair contract term, mislead a consumer, or remove a statutory right or remedy.

17. Privacy

Personal data is handled in accordance with the KeyMathz Privacy Notice and applicable Malaysian personal-data protection law.

18. Changes to these Terms

KeyMathz may update these Terms when reasonably necessary. The latest version will be published on the website with its effective date. Changes will not retrospectively remove rights that have already accrued to a consumer unless permitted by law.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia. Subject to any mandatory consumer rights, statutory remedies or jurisdiction of the Tribunal for Consumer Claims, disputes will be dealt with by the courts or competent bodies of Malaysia.

20. Contact

For questions about these Terms, contact KeyMathz Enterprise at Support@keymathz.com or +60 16-295 3531, or write to the business address stated above.